Dropbox Web Helper is an independent process, so it may start and stop at different times than the desktop app. It only runs when the desktop app is running. What is the Dropbox Web Helper for macOS?ĭropbox Web Helper supports the Dropbox user interface on Mac computers.

For security reasons, Dropbox will not start without access to your Keychain.

Clicking Deny will result in a 'Couldn't start Dropbox' error message.

To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from Mac.

Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app preferences. Keychain is a password management system for Mac. Why does the Dropbox desktop app for Mac require Keychain access?

Complete the installation and sign in to Dropbox.

If you’re not asked for an administrative username and password, you’re already an admin on your computer.

If you’re asked for an administrative username and password, enter them or contact your administrator to sign in.

Follow the instructions in the install wizard.

Do not right-click or command-click Run as an Administrator.

If you already have Dropbox installed, uninstall the application.

Install the Dropbox desktop app with admin privileges Note: If you don't have admin rights on your computer (for example if you're using a work computer), you may need to ask your IT department for help. However, if you didn't install with admin privileges you can follow the instructions below to do so.

Right-click context menus for taking quick actions in Dropboxįor the vast majority of users, the desktop app is automatically installed with admin privileges.

Sync icons that show the sync status of files and folders.

This enables multiple different core features of Dropbox, including: The Dropbox desktop app requires admin privileges to run with full functionality on your computer. How to install the desktop app with admin privileges Once installed, you’ll be prompted to either sign in or create a new account. To download and install the Dropbox desktop application on a Windows, Mac, or Linux computer, click this link.

How to download and install the Dropbox desktop app

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